Shipping policy
At PokeDas, we aim to process and deliver your orders as quickly and efficiently as possible.
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery times are:
- United States: 3–6 business days
- International orders : 7–20 business days
Delivery times are estimates and may vary depending on location, carrier delays, or customs processing.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Shipping Costs
Shipping costs are calculated at checkout and may vary depending on the destination and product.
Delays
Delivery times may be affected by factors outside our control, including:
- Carrier delays
- Weather conditions
- High order volume
- Customs processing (for international orders)
We are not responsible for delays caused by shipping carriers.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us so we can assist you in resolving the issue with the carrier.
Incorrect Address
It is the customer’s responsibility to provide an accurate shipping address. We are not responsible for orders shipped to incorrect addresses provided at checkout.
If you notice an error, contact us immediately after placing your order.
Contact Information
If you have any questions about shipping, please contact us:
Email: davidfartui45@outlook.com
Business Address:
Boston Aly
Lake Charles, Louisiana 70601
United States